SOGET | Fluidity for your business

[Helpdesk] User support by phoneline again

From May 11, 2020

On the occasion of the progressive reopening of the premises, the SOGET Support team welcomes you again on +33 2 35 19 25 70.All assistance requests are handled from Monday to Friday from 8.30am to 12.00pm and 1.30pm to 6.30pm CET via the three dedicated channels: the secure Client space: https://helpdesk.soget.fr , the help[@soget.fr] email service and the telephone (until 5.30pm). In order to optimise the processing of their file, users are invited to provide all relevant references and documents. The SOGET teams are 100% mobilised to guarantee 100% service.
S)ONE in Jamaica, 100% operational for maritime flows!

April 17, 2020

Since the beginning of April, all import, transhipment and export flows in the ports of Kingston and Montego Bay are now fully processed in S)ONE. Totally interfaced with the information systems of the private sector, the Jamaican Customs (ASYCUDA) and the e-Gov online payment platform, S)ONE in Jamaica, is the first Port Community System 100 % operated on Microsoft Azure Cloud. It connects some 950 economic players and covers 85% of foreign trade. SOGET and Jamaica PCS, are now working on the launch of air flows and Truck Appointments System.
E-learning available to S)ONE users!

April 9, 2020

S)ONE users can take advantage of the e-learning module. Developed on Microsoft technologies, it is accessible to all identified S)ONE registered users. It provides access to a complete S)ONE handbook: an online guide and e-learning videos to learn, practice or in case of difficulties experienced while using S)ONE! Our Support Team is still available via the cyber secure portal https://helpdesk.soget.fr or by e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
The SOGET teams remain mobilised to continue to serve their customers during this difficult period. Take care of yourself and your friends and family!

[Helpdesk] User support by phoneline again

S)ONE in Jamaica, 100% operational for maritime flows!

E-learning available to S)ONE users!