Port Management Information System of Abidjan

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Commercial challenge

  • To support the development plan launched by the PAA's General Management
  • To secure and increase Abidjan Port Authority revenue
  • To enhance the exchanges between the PAA and its customers and providers
  • To allow the PAA to offer a higher quality of services for vessel calls


  • Implementation in 2014 and 2015 of a Port Operating System offering to the PAA employees :
    • Online and automated billing for Port duties and taxes
    • To optimize the management of their daily business
  • Business processes gap analysis with PAA department managers to customize the solution to their specific needs.
  • Users training and support to the change management process


  • Secured and increased port revenue thanks to the automated billing and reliable data,
  • Compliance with international trade facilitation rules and standards as well as safety regulation regarding dangerous goods and ship waste handling,
  • Increase of the competiveness of the Port of Abidjan through fluid and automated port procedures and enhanced vessel accommodation,
  • Tracking and tracing of vessel movements and reporting formalities statutes, as well as activity analysis through high quality and real time statistics,
  • Optimization of port facilities occupation

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